Shipping

Free Expedited Shipping Items

EbikeBC Free expedited shipping applies to the followings (Retail only):
Complete Kit packages with battery
Complete Kit packages without battery
Li-Ion battery packs
Ultra-light Folding ebikes
Parts and spare parts are not covered by free shipping service.

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Where We Ship

US and CANADA all states and provinces

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Shipping Method

e use Expedited Parcel shipment method
We send you the shipping tracking number. At point of Delivery courier will ask for your ID and signature. So please make sure you are available at the time of delivery; otherwise you need to ask for a reattempt or self-pick-up.

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Delivery Time

To US Destinations:
Expedited Parcel — USA
Delivery in 4 — 6 days

To Canada Destinations:
Local (British Columbia) — 1 day
Regional (West)— up to 3 days
National (EAST) — up to 7 days

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Returns

EbikeBC accepts returns for refund or exchange through any established carrier of your choice that provides tracking information.

The buyer is responsible for all return shipping expenses except in cases where a there is a confirmed manufacturing or packaging fault by EbikeBC.

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