I can’t reach your store or dealers, what happens in the event of a problem?

Each product has enough literature and videos for owners guide, manual or troubleshooter which have been developed based on years of products’ after sales service experience. You will have access to us for assistance much easier than a local shop: 1-Read website support and FAQ 2- Share your questions and problem at 3- Email [...]

I can’t reach your store or dealers, how do I purchase?

Electric bikes: EbikeBC is an online store and service center. You can select and order online your desired electric bike. You can inquire e-bikes to help you select the right e-bike. Conversion kits: If you know the system and components which fit on your bicycle, you can select and configure your conversion kit and order [...]

Can I try the ebike before ordering?

You are most welcome to come by and test ride various versions. If you are located within the BC Lower mainland or in areas where an EbikeBC dealer is within reach, you can contact us in advance.

Where are your electric bikes and motor system made?

Our geared hub motor/controllers in our conversion kits are designed in Canada based on North American requirements. The frame and bicycles are made in different countries including China, Taiwan and Canada depending on the brand. Our company supervises the quality control over production lines for safety and quality assurance. The Li-Ion batteries are from Japan [...]

Which electric bike is best for me? How do I choose the right product?

Find the right bicycle type for your physical shape and kind of application (Mountain bike, hybrid, upright, step-thru, cruiser, recumbent, Tandem, Delta trike, recumbent trike, etc.).  This should be concluded by you with the help of your health advisers.  We can give you some guidelines by looking at various electric power assist systems.  If you [...]

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