Support2017-03-04T18:53:52+00:00

Support

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Inquire About Your E-bike

General Information

Electric bikes
E-bike kits
System power and voltage
Regulations

Performance Data

General data
Comparison table
Technology comparison chart
Range per charge calculator

Technical Data

Geared hub motors
Li-ion batteries and BMS
Brushless DC controllers
Computer and display
Automatic Li-ion charger
PAS sensor
Throttle
Regenerative braking

Selection and Configuration

Parameters in kit configuration
Measurements
How to select and order

Ordering

Buy from a dealer
Order online
After you order
What’s included in a complete e-bike kit package

Installation and Maintenance

General notes
Manual
Video
FAQ
Re-installing on another bike

Shipping

Free shipping items
Where we ship
Shipping method
Delivery time
Returns

Warranty, Guarantee, and Return

Satisfaction guarantee (online)
Return or exchange terms (online)
Warranty
Un-used free warranty extension
Repair

Video Walkthrough

Watch more