Shipping Policy
For detailed information on our shipping policy, please visit: Shipping Policy.
Product Availability and Shipping Schedule:
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Batteries (Dual, Conversion Kits, and 35 Series Bikes):We received the batteries with 100% conformity and safety. Shipping started early on August 26th.
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D35 & ST (all sizes and colors): Shipping started early on August 26th.
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ONLY ST 15": will be available in late September.
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Conversion Kits: Shipping started early on August 26th.
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All Products: Ready to be shipped according to the shipping policy.
- FLEX TRIKE: Orders placed after August 7th will be shipped in September.
- Local Pickup: Assembling bikes for local pickup will add an extra week to the timeline. However, pickup in the box is always available upon request. Customizations such as dual batteries or tire replacements will add an additional week.
- Conversion Kits Installation: Lead time for installation is a minimum of 2 weeks and may extend up to 4 weeks.
- Catrike: Orders take approximately two weeks to arrive.
- Veemo: Our summer capacity is fully booked. The next available order slot will be for October 2024.
Please book an appointment online for drop-off or pick-up:
We are doing everything in our power to deliver soon.
Once again, we thank our valued customers and want to express our wholehearted appreciation for your business and loyalty. We hope to make you proud when you get to ride your favorite e-bike soon.
