eBikeBC Customer Service
Free consultation of various ebike solutions (online or local) and demoing (local)
Wide range of customisable and adaptable inventory products including various ready-to-go electric bikes and conversion kits
Maintaining customer’s cost within the best value for their money
US & Canada-wide Free shipping, shipping worldwide
Electric bikes parts, service, repair or Li-Ion battery refurbishing (online or local)
Conversion kit installation service (local)
Warranty and after sales service of our products
Continuous and real-time supply to bike shops and re-sellers
Let customers speak for us
Bought 2 demo/open box, arrived put together which was awesome! Less than 100km use on both bikes and the savings is great.
I was debating this one against the Rad expand and my husband convinced me we should go with this one and we are definitely happy with our choice.
We have had them a few weeks now, not super long rides yet, longest 10km but a great ride, easy to operate, throttle is nice to get going, we are mostly on level 1 & 2 and it’s a nice easy going ride.
My only improvement I will have to make it a softer seat.
I bailed on my first bike ride. I broke my leg and smashed my phone but my head stayed safe and I didn't lose consciousness so I could fully feel the pain in my leg. It's pretty too.
Verry good battery fast shopping thanks!!!
I bought TWO used Lynx 20", and my husband and I have been having a blast riding them around. My sister and her husband also bought TWO used Lynx 20" and have gone on even more adventurers than us, they took them to Canmore and Banff and had a wonderful time.
My wife enjoys the bike, especially the light weight of the bike.
Had a bit of a delivery issue with CanPar, they did not call to notify a time of delivery, we both where away from the house on the 2 times they attempted to delivery.
I picked the bike up from the CanPar delivery terminal, the box was not in the greatest shape, but the bike appeared to be well wrapped and untouched. Was not impressed with the packaging and the way the bike and items where presented when unpacked. I just bought a RIZE e-bike for myself and found their packaging to setup process much better. The Envo packaging provided no assembly instructions or steps to follow. I did watch a ENVO YouTube video on the setup.
Other then that the bike is great so far.
I absolutely love my bike! Its beautiful! My first ride was 10km as I figured out the pedal assist and gears. The seat is comfortable and i love the adjustable handlebars! I'm 5'6 and the 16" frame would have been better for me however that's my fault. I still love the bike and will recommend it to everyone looking for an e.bike!
I friggin' love it! Not only is it extremely enjoyable to rip around on, it is a great economical choice as well with gas prices where they be at! One love!
Bought it as a spare batterie and also to take along on longer rides
Great quality battery
Very happy with my Envo bike. Easy to handle and so nice and light. Would definitely recommend this bike !
I ordered my Envo 35 and accessories on May 2 2023 and paid 167$ for delivery to Quebec. The company policy says delivery within 1 to 10 days. After many phonecalls to Canpar with arrogant and very unpleasant staff, I am still waiting and i don t know what else to do. I am very disappointed and l demand a refund of the delivery fees. E.Chouinard
The E50 scooter is a well made scooter and has lot's of Torq and power. I weigh 145 pound's and it carry's me around at the advertised 32kph top speed I am very satisfied with my purchase of the E50 scooter .
Il est comme un neuf. J’ai installé des guidon pliant sur la tige de ma selle. Ainsi je peux me promener avec ma fille assise sur le coussin arrière. Je le recommande fortement. Il roule très bien
We purchased 2 demo Flex Overland bikes and received them only 7 days after placing our order, just in time for the May long weekend! The customer service from ebikebc has been amazing, timely and helpful. The bikes came with minor mileage (mine had 0.3km and my husbands had 1.6km on his) and minor scratches but they included some touch up paint in the parts box. The bikes are wicked, tough and durable! Although it was a pretty rainy weekend, we still managed to ride every day with our 16m old daughter on the back in the baby seat carrier. We used the bikes mostly on steep rough terrain as we were camping out in the bush. Exploring forest service roads was easy with the fat tires and shocks and the fenders were helpful keeping us mud free and dry. We rode 17km and the battery didn't even show signs of use. The seat is comfy enough for long rides and there is tons of storage space with the 2 racks (even with the baby seat). I spent a lot of time researching and test driving cargo bikes before we decided on these ones and they did NOT disappoint! We are so excited to use these daily, whether it is to pick up something from the store, rip to the playground with our daughter or adventure up into the mountains for the day, this is THE bike! The bike is big but not cumbersome. I wanted something that I could load into our SUV myself or into the back of the truck for when I am solo parenting. We also needed something powerful enough to get us up the hills around where we live. On our way home from camping yesterday, we couldn't stop talking about all of the different mountain zones we will be able to check out as a family with these bikes!
The bike is doing very well so far. A bit heavier than I tought but overall I am very pleased. I order a demo, with some scratches over, but the fonction is not affected. The service is A1 even Inlive in the Montreal area. Thank you!
Electric Bike Conversion Kits
Ebike conversion kits are our expertise
With more than 18 years’ experience in Design and Manufacturing ebikes and ebike kits, our products are technically advanced with proven quality as a result of years of sales and after-sales maintenance of hundreds of sets of our products within a vast geographical distribution with a variety of climates and applications.
The electric bike industry is still fairly new and it can be difficult to know what type of ebike is best for you. Often time you don’t need the most powerful or the most expensive model. We are happy to help you through the process of figuring out what the best option is for you.
Customer and seller should directly communicate to make it possible to provide a reliable aftermarket ebike through the installation of ebike kits.
We have designed several configurations and components. We manufacture and test parts according to specific component standards and inspect them in compliance with regulations such as CE, RoHS, UL.
We have a large inventory of various motors, controllers, batteries of different technologies including direct hub motors, geared hub motors, Crank motors, BionX, Bafang, Shimano STEP, Bosch as well as our house brand system. We are not limited to one particular brand and we don’t push a single product.
Ali KazemkhaniFounder of EbikeBC, MS Mechanical Engineering
In March 2002, when I was a Mechanical Engineer I patented the first Universal Electric Bike Conversion Kit using SLA battery and direct electric hub motor. It took a whole youth life for a dream to come to a reality.
Since then all struggles have been around Quality, Performance, Flexibility and Affordability of Ebike Kits for public use. We at EbikeBC believe there shouldn’t be a single technical or commercial drawback for bringing ebikes to more people’s lifestyle.
We are open to cooperation
We care that more people use electric bikes. We appreciate any industry, business or individuals who are actively pushing society into using electric bikes as they are the cleanest, healthiest and most efficient means of personal transportation. We are glad to see startup businesses in this field and welcome them all and are open to cooperate with them as well as all-seasoned active electric bike brands and stores.
1685 Ingleton Ave, Burnaby, BC V5C 3V6
+1 (604) 423-3381
+1 (888) 229-2980
HOURS OF OPERATION
Saturday: 11am – 3pm
Closed on stat holidays
Due to COVID-19 we require all customers
Book an Appointment before arriving
Technical support for all ENVO Drive Systems products
ENVO Conversion Kit installation
Warranty and after-sales service for all ENVO Drive Systems products
Free electric bike or conversion kit consultation
Test ride eBikes, eTrikes and other electric mobility products
Purchase parts, batteries and accessories in store
Lithium-ion Battery refurbishing