Politique d'expédition

Processing time: 

  • 1-7 business days for Local Pickup (You will be notified once your order is ready).
  • 1-7 business days for processing your order for shipping. 

Delivery time:
  • between 1 until 10 days, Based on the Product Availability, Destination, Country and Shipping methods.
  • Please note during holiday season, shipping times may be longer than usual.

Shipping methods:


Canada: 
From two warehouse locations in BC, one location in QC and one location in ON,
- Conversion kits, parts and bikes: Usually by canpar. estimate delivery time 1-7 days,
- Snow products: Usually by Day&Ross. estimate delivery time 1-10 days,
* Yukon/Northwest/Nunavut: under special pricing, order acceptance and/or fulfilment center will be selected upon order receiving and delivery time may increase.
USA: 
From two warehouse locations in BC, one location in QC, one location in ON, one location in UT, one location in NC
- Conversion kits, parts: By USPC from our BC, Canada headquarter (to check quality). estimate delivery time 3-7 days,
- Batteries: Fedex, UPS from our US warehouses considering DG. estimate delivery time 3-7 days,
- Bikes: By Fedex, UPS under Kitzuma managment from our warehouses in the US, estimate delivery time 1-7 days,
- Snow products: Usually by Day&Ross, Fedex, UPS. from our Canada warehouses, estimate delivery time 3-10 days,
* Hawaii/Alaska: under special pricing, order acceptance and/or fulfilment center will be selected upon order receiving and delivery time may increase.
Warehouse locations:
1: Canada, BC office/Showroom
Add: 1685 Ingleton Ave, Burnaby, BC, V5C 3V6, Canada

2: Canada, BC Warehouse
Add: 1610 Ingleton Ave, Burnaby, BC, V5C 3V6, Canada

3: Canada, BC Warehouse
Add: 5830 Byrne Road, Unit #301, Burnaby, BC, V5J 3J3, Canada

4: Canada, Ontario Warehouse
Add: 11 Blair Dr, Brampton, ON L6T 2H4, Canada

5: Canada, Quebec Warehouse
Add: 2985 Douglas B Floriani, St Laurent, QC, H4S 1Y5, Canada

Our shipping commitment and delivery time for our products announced on our website are for Normal Business Conditions. They are possible only when our fulfillment workload, courier’s delivery capacity, and lead time all are operating under business as usual situation and/or extra cost to be charged.