Vélo électrique ENVO ST

ENVO ST Electric Bike

Received the bike well packaged and in excellent condition. Relatively easy to put together. This bike was for my wife which was to replace the Yukon 750 which was way too big and heavy for her. She absolutely loves the size and how it handles like a regular bike. Very impressed!

When I decided to buy an e-bike this winter, I knew practically nothing about the genre. I attended the Montreal Cycle Show and spoke to several vendors and picked up some flyers. ENVO was represented by a local dealer. Once I got home, I spent many hours online researching the different options and finally decided to buy an ENVO ST from the dealer (his price + set up turned out to be exactly the same as having it shipped to me direct - without worrying that I might not set it up correctly, and includes a free tune-up). So, I've had the bike about 2 weeks and have been out and about several times. I am hooked! Absolutely no issues changing gears, the throttle is a dream when starting off from a standing start. I'm shocked at how smooth the ride is - and how fast! Going downhill and not peddling, my friends are far behind me! For the people who commented on the throttle not carrying them up hills adequately - the tech at my bike shop told me that if I relied entirely on the throttle when going up a substantial grade, I'd been disappointed. I just peddle at the same time as I hold the throttle - no problem. Not as quick as on the flat, but hey, the bike has to defeat gravity with me as added ballast. As for the carrier on the back - I asked my tech to remove the spring-loaded section. It definitely interfered with the installation of the paniers I bought on Amazon, and I frankly don't need that part. Problem solved. I still can't remember how to turn on the headlight, even though I messaged Envo and got an immediate reply. My crappy memory, I'm not a young chicken anymore. My one complaint is the booklet that comes with the bike about its features. It's a little light on explanations regarding the LCD display. I don't understand how the trip odometer works.

Bike was well packaged and had no difficulties following the video and printed instructions to assemble. I sent an email to the company because of an issue where the throttle would operate even when on a pedal assist setting of 0. Per the manual, the throttle should not be active unless the pedal assist setting is 1 or above. Seems like a safety issue but the company does not respond to my inquiry.

Otherwise the bike seems to work well enough, was in good condition for a floor model with only a few minor scratches on the frame.

I can't begin to express my gratitude for the support and generosity shown by Mehta at EbikeBC and ENVO Drive Canada, in helping to re-outfit me with an ENVO ST after my beloved 'Jade' was stolen. My e-bike is my only transportation, and as a senior on a fixed income, I was devastated.
Their compassion for my situation and quick actions (to get me a new bike) says so much about these folks, on many levels. It is so refreshing and unexpected to receive such genuine and over-the-top service. And a shout out to Bruce and Heather at Island Cycle for getting the bike together and reoutfitted for me. It only reinforces to me that the cycling community is a passionate and supportive collective!
I love, love, love the new e-bike. Being that it is black and white, I have affectionately named it Skana (in homage to BC's iconic Orca). Here she is, all outfitted and ready to roll.
#ebikebc, #envobike, #islandcycle